Service with Quality

Our Quality

Quality Policy

Samartha Information Systems, is into software development, implementation, management and migration services. At Samartha we believe that customer satisfaction,in terms of quality, delivery and after sales service, is our first and foremost responsibility.

Samartha Information Systems is committed to meeting our customer’s expectations by providing services that are reliable, meet functional requirements and are delivered on time.We are also committed to:

• Complying with relevant regulatory and governing body requirements.
• Continually monitoring and improving the effectiveness of our quality management system.
• Setting appropriate goals and objectives related to quality.
• Communicating the policy to the relevant interested parties.
• Prioritise resources through proactive risk management.

To ensure we meet this commitment we use a quality management system that consists of effective and efficient business processes.

We are dedicated to the continuous improvement of this quality system by implementation of ISO 9001:2015, up–gradation in technology; imparting training to effectively adapt to newer technologies and high standard.

Our personal is that each individual is responsible for the quality of his/ her work and shall continuously strive to attain excellence in the same.We treat each other fairly, with trust and respect, in an environment that fosters involvement, open communication and teamwork